1. What types of products do you offer?
We offer a wide range of intimate wear including lingerie, bodysuits, bikinis, bra and panty sets, and other stylish pieces designed for comfort and confidence.
2. How do I find my correct size?
Each product page includes a detailed size chart to help you choose the perfect fit. If you’re unsure, feel free to contact us and we’ll be happy to assist you.
3. Do your items run true to size?
Most of our items are true to size, but we recommend checking the size chart on each product page before ordering.
4. Can I return or exchange an item?
Yes, we accept returns and exchanges on eligible items within our return period. Please see our return policy page for full details.
5. How long does shipping take?
Shipping times depend on your location. Standard delivery usually takes between 5 to 10 business days. You will receive tracking information as soon as your order ships.
6. Do you ship internationally?
Yes, we offer international shipping. Shipping rates and times will vary depending on the destination.
7. Is the packaging discreet?
Absolutely. We respect your privacy and all orders are shipped in plain, discreet packaging with no mention of the contents on the outside.
8. How should I care for my lingerie and bikinis?
We recommend hand washing with mild detergent and air drying your intimate items to maintain their quality and shape.
9. Can I cancel or modify my order after placing it?
If your order has not been processed yet, we may be able to modify or cancel it. Please contact us as soon as possible to request changes.
10. What makes Intimate Secrets different from other brands?
We focus on creating pieces that not only look beautiful but also feel empowering. Our designs are crafted to enhance confidence, comfort, and the natural beauty of every woman.